OWN YOUR CLIENTS
Your client list is yours — not the marketplace's.
Every client who books is your contact to keep, call, and rebook — on your terms. Import the clients you already have from a spreadsheet or a photo of a logbook, and export the whole list anytime. No lock-in.
If you're looking for a CRM or a client app as a charter captain or guide, the short version: you need every client's contact and trip history in one place you own, their phone and email in front of you when you want to reach out, and an export button so the list is never hostage. That's what this is — a guide CRM, part of the same flat fee as your site and booking.
On a marketplace, the client isn't yours — the platform owns the relationship, sits between you and every future trip, and in some cases makes itself the customer's point of contact for good. You did the work; they kept the customer.
Timber & Tackle flips that. Every booking's contact goes into your client list, with their trip history. You can import the clients you already have — from a spreadsheet, a contacts export, or a photo of a handwritten logbook — and you can export the entire list, one click, anytime. It's your book of business, and it stays yours.
Keep every client you earn
The person who booked a trip is your contact — name, email, and history — to reach again next season without paying a fee for the introduction you already made.
Bring your existing book in
Import the clients you already have from a spreadsheet, a contacts export, or even a photo of a handwritten list — read in and cleaned up before it saves.
Rebook on your own terms
Your list is the foundation of repeat business — contact details and trip history for every past client, so a call from you fills a date a marketplace would charge commission to reach.
Take it with you, always
Export the whole list to a clean file anytime. No lock-in, no hostage book of business — the mark of a tool that has to keep earning you.
How it works
- 1
Clients land in your list
Every booking's contact and trip history is saved to your own client list automatically.
- 2
Import the ones you have
Drop in a spreadsheet or a photo of your logbook; it's read into clean rows you review before saving.
- 3
Reach them when it counts
Phone, email, and last trip on every client, so you can pick up the phone yourself when your season opens.
- 4
Export anytime
Pull the whole list to a file whenever you want. It's yours to keep, move, or back up.
Why it matters
The client list is the asset. A guide who owns their book of business owns their future — repeat clients, referrals, and a season you can fill without renting attention. A marketplace that owns your clients owns your leverage.
Import and export both matter: import means switching costs you nothing, and export means you're never trapped. A tool you can walk away from is a tool that has to keep earning the relationship.
Straight answers.
Do I actually own my client list?
Yes. Every booking's contact is in your own list, and you can export the whole thing to a file anytime. No lock-in — it's your book of business.
Can I import the clients I already have?
Yes — from a spreadsheet, a contacts export, a PDF, or a photo of a handwritten logbook. Messy sources are read into clean rows you review before they save.
Can the marketplace do this?
Generally no — that's the trade. Marketplaces keep the customer relationship; some even make themselves the client's contact for future trips. Here the client is yours.
What can I do with the list?
See every past client with their contact details and trip history, reach out yourself when your season opens, and export the whole thing whenever you want. The relationship is yours, so a repeat trip costs no commission.
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Your book of business, kept.
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